Are wood pellets easy to get hold of?

Yes. Wood pellets are available from a number of manufacturers and specialists suppliers throughout the UK. Wood pellets can be bought in bags of varying sizes or delivered in bulk by tanker.

Can a wood pellet boiler replace oil, LPG and electricity?

Biomass boilers are the ideal replacement technology for oil, LPG and electricity. By installing a biomass boiler, your heating costs and CO2 emissions will be reduced. With the Governments RHI, you will turn your heating costs into a heating income.

Do I need a Carbon Monoxide Detector?

Extract from Building Regulations, Approved Document J, (applicable in England & Wales)

Clause 2.34 – ‘Where a new or replacement fixed solid fuel appliance is installed in a dwelling, a Carbon Monoxide alarm should be provided in the room where the appliance is located’.

Solid Fuel – Extract from HETAS ‘Protect yourself from CO’
Have your appliance serviced and cleaned regularly by a qualified engineer. Ensure your chimney is kept clear by having it swept at frequent intervals by a HETAS Approved Chimney Sweep. Make sure the installation complies with Building Regulations guidance. The guidance is there to protect you. Fit an audible CO alarm conforming to BS EN 50291:2002 and positioned in accordance with Building Regulations Approved Document J requirements.

How does a Biomass boiler work?

They are usually fed automatically with wood chips or pellets from a store on site. If you have the space, we would recommend installing a store that can hold a year’s supply of fuel. This minimises transport and delivery costs for fuel, as well as ensuring there is plenty of fuel to cover the colder months without risking running low.

If you have a small heating requirement, then you may feel it acceptable to fill your boiler by hand, this saves you on space and will greatly reduce the upfront installation costs. Pellets come in 10 or 15kg bags and there is only a slight uplift in pricing for delivery this way. We have a hand-fill biomass boiler in our showroom, please feel free to come in for a full demonstration.

Maintenance is minimal, requiring only basic monthly user checks and an annual engineering service and clean-out. Depending on the heating season and usage you will need to empty any ash from the pellets, this happens once every 6 to 12 months and is a quick process as most of our boilers come fitted with an automatic ash box.

Please click here to view our video answering some frequently asked questions regarding running a biomass boiler and wood pellet fuel.

What fuel does a Biomass boiler use

Almost all biomass materials can be burned in biomass boilers, but the majority of the systems we install operate
on wood chips or wood pellets.

On a small scale almost any biomass material can be burned in a batch fed boiler including straw, wood offcuts, waste wood, and logs. It should be noted that the burning of waste wood and offcuts may be subject to the Waste Incineration Directive which prohibits the burning of materials contaminated by heavy metals (e.g. lead based paint) and halogenated organic compounds (e.g. some pesticides, sheep dip and similar materials).

We use a wood pellet boiler in our showroom for our under-floor heating and we are always happy for you to pop in and see how easy it is to live with.

Please click here to view our video answering some frequently asked questions regarding running a biomass boiler and wood pellet fuel.

What is a Biomass boiler

Biomass boilers can deliver water temperatures up to 85°C, making them an ideal replacement for inefficient and ageing Oil, LPG and electrically fired boilers.

Biomass boilers are most commonly used in conjunction with radiators, under-floor heating and hot water

Austria is the home of biomass/pellet heating, boilers manufactured here are considered to be amongst the most reliable and efficient.

Please click here to view our video answering some frequently asked questions regarding running a biomass boiler and wood pellet fuel.

Who are my local wood-pellet suppliers?

Wood pellets are readily available throughout the UK. We recommend Forever Fuels as local suppliers.

They are a leading specialist supplier of top quality (ENplus A1) virgin-fibre wood pellets, located in Newmarket, Suffolk. Please click here to see further details.

ENPlus Certification

The ENplus quality certification is a step towards establishing pellets as a widely used energy commodity. National standards and certifications are replaced by one uniform system based on the EN 14961-2 standard for wood pellets. In January 2012 the system was agreed upon by the European Pellet Council and enjoys the support of large parts of the European pellet sector.

From Spring 2015, if you are in the Renewable Heat Incentive (RHI) Scheme or looking to install a boiler and receive the RHI funding, you will need buy your fuel from suppliers who are on the Biomass Suppliers List ( You will also need to keep receipts to prove where you have purchased your fuel from.

 Do Biomass Boilers give off pollution? 

Eco Installer follow strict rules when designing wood burning flues. This ensures that any domestic property near the system is safe from harm. The biomass boiler produces many fewer parts per million than a log burner.