Haddenham, Ely, Cambridgeshire
Christine and her husband Kevin live in a 4 bedroomed semi-detached house in Haddenham, Ely with their one year-old twin boys William and Albert. Christine noticed their electric boiler which provided all their heating and hot water had a leak on the controller board. A local plumber confirmed the parts for the boiler were all obsolete meaning the boiler would need replacing.
Kevin researched many different options, including replacing the boiler with another electric boiler before contacting Eco Installer to find out about the suitability of having a renewable heating system installed.
Christine and Kevin explained that their main requirements were to have a reliable system which was environmentally friendly, money saving and always provided heating when needed. After carrying out a site survey, Roly confirmed an 8kW NIBE air source heat pump was the most effective option to meet the families heating and hot water requirements.
Christine and Kevin were pleased with the information and quote received and placed their order with us. Over a week our team carried out the removal of the electric boiler and fitted the new hot water cylinder, circulation pump, volumiser and heating controllers and other items neatly in the airing cupboard. The NIBE air source heat pump was installed in the garden against a wall and blends in with the greenery around it.
Now the weather has got much cooler, the family have put their new system to good use. Christine is delighted with how quick the heat pump warms the house and how quiet it is when running. Christine and Kevin look forward to a cosy Christmas and earnings from the Government’s Renewable Heat Incentive.
“We contacted Eco Installer regarding replacing our electric boiler that had issues and was expensive to run. Eco Installer came round quickly and offered us good advice, clear options and a competitive quote.
We were pleased to have Eco Installer do our installation. Leading up to the work they answered all our questions fully.
During the Installation the work was done to a very high standard, using a high-quality system and everything was very clean and tidy.
Post installation the support has been very good. All in all, a job very well done from a friendly and professional company that are very easy to work with.” Christine and Kevin